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Order
Processing Time Is Approx. 1 to 9 Business Days
PLUS Carrier's Shipping Time
As
stated at the web site and on your e-mail receipt, we thank our customers for
giving us 1 to 9 BUSINESS days to process their orders (PLUS the delivery time
of the carrier that our customer chooses)...Possibly longer if we experience
backorders.
Example: If you chose Next Day Air (UPS or Express Mail), that does not mean you will necessarily get your package the next day. The estimated delivery time would be 1 to 9 WORKING days (not including weekends or holidays) to process your order PLUS the estimated 1 day for delivery time of the carrier you chose. There could possibly be longer delays if an item is on backorder.
If you need your item(s) for special event coming up or have a deadline, please contact us M-F 9am-4pm at 800-850-3268 or 253-927-7766 so we can possibly speed up delivery and processing to meet your special needs.
ORDERS INSIDE THE USA |
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OUR IN-HOUSE PROCESSING TIME is usually between 1 and
9
working days (sometimes longer on some items that are back ordered). If you have a
special occasion coming up in the immediate future, call us to see if we can speed-up
processing to get it out by your deadline. We ship U.S. Priority Mail unless you specify otherwise (for example, Next Day Express Mail). |
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RUSH SHIPPING...If you prefer, we can also ship your order one or two day air
by Express Mail, UPS or FedEx...for Rush Charges and to speed-up in-house processing time, please call (253) 927-7766
or
e-mail sales@sam-fw.com . Please remember to include our in-house processing time when estimating delivery date. |
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ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS We will only ship to second party adresses, if we can verify the
ID of the cardholder with his bank...please supple name of bank and telephone
number. By entering a different shipping address, you agree that SAM, Inc. is not responsible for lost or stolen packages after the carrier (US Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address. If you are not going to be home, please make arrangements with a member of your household, a neighbor, appartment manager, etc. to secure your package. |
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IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package. SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address. |
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WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered. If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you. Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority Mail. |
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We accept all major credit
cards. |
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IF YOU WISH TO MAIL IN YOUR ORDER... Please write down the following information on a sheet of
paper: Next, please total up your
purchase amount by adding up the following: Include your Credit Card Information... Or please make your money order payable to "SAM, Inc ." and |
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Sorry, no
C.O.D. orders please. |
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TERMS OF SALE All items are inspected before being shipped. If you are not happy with your order and desire a refund, simply return the item(s) within FIFTEEN (15) days of the date we shipped to you. It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued. There is a 20% Restocking Fee that applied to all returns. There is no restocking fee for exchanges. Shipping fees for returns and exchanges are the responsibility of the customer. You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear. Due to State and Federal Regulations, we cannot accept returns on intimate apparel (such as panties, thongs, teddies, thong and brazil back bikini bottoms, etc.), so double check that you have the item #, description, size and color written correctly before you place your order. Other items like dresses, shoes, boots, robes, etc. can only be returned if unworn, have original tags and are in original packaging. Please call us (800-SAM-1221) for a Return Authorization Number. Packages returned without a visible Return Authorization Number (R.A.#) risk being refused and sent back to you. |
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CONTACT US... Telephone (800) 850-3268 or (253) 927-7766 FAX +01-253-517-8834 E-mail sales@sam-fw.com |
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INTERNATIONAL ORDERS |
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OUR IN-HOUSE PROCESSING TIME is usually between 1 and
9
working days (sometimes longer on some items that are back ordered). If you have a
special occasion coming up in the immediate future, call us to see if we can speed-up
processing to get it out by your deadline. We ship U.S. Priority Mail unless you specify otherwise (for example, Next Day Express Mail). |
||||||
RUSH SHIPPING...If you prefer, we can also ship your order one or two day air
by Express Mail, UPS or FedEx...for Rush Charges and to speed-up in-house processing time, please call (253) 927-7766
or
e-mail sales@sam-fw.com . Please remember to include our in-house processing time when estimating delivery date. |
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We do not
accept Credit Card orders outside of the United States if we are not able to
verify your name, address and credit card number with your bank. You will
need to supply us with your bank's or credit card company's name and telephone number. If this is not possible, your international order must be pre-paid
with a Bank Cashier's Check, Money Order in U.S. Dollars or Western Union
Wire...please contact us to let us know your payment is on the way. |
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INTERNATIONAL ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS For customers outside of
the U.S., we will only ship to second parties if requested, if we can verify the
ID of the cardholder with his bank...please supple name of bank and telephone
number. We are not responsible for lost, stolen, damaged or redirected INTERNATIONAL orders and merchandise not received by INTERNATIONAL customers. |
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CUSTOMER IS RESPONSIBLE FOR PAYING AND TAXES, TARIFFS, ETC. IMPOSED BY THEIR COUNTRY...Because
FantasiaWear, Inc. ships to so many countries around the world, it is impossible
for us to constantly keep up with the import and customs regulations and charges
for each city, region and country. For
this reason please be advised that it is the responsibility of each of our
international customers to be aware of the customs taxes, tariffs, and import
duties for their particular region. We
can let you know the cost of the items you ordered and the shipping charges, but
the customs taxes and import duties are your responsibility. |
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IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package. SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address. |
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WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered. If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you. Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority Mail. |
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We accept all major credit
cards. |
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IF YOU WISH TO MAIL IN YOUR ORDER... Please write down the following information on a sheet of
paper: Next, please total up your
purchase amount by adding up the following: Include your Credit Card Information... Or please make your money order in US$ payable to "SAM, Inc." and |
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|
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TERMS OF SALE All items are inspected before being shipped. If you are not happy with your order and desire a refund, simply return the item(s) within FIFTEEN (15) days of the date we shipped to you. It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued. There is a 20% Restocking Fee that applied to all returns. There is no restocking fee for exchanges. Shipping fees for returns and exchanges are the responsibility of the customer. You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear. Due to State and Federal Regulations, we cannot accept returns on intimate apparel (such as panties, thongs, teddies, thong and brazil back bikini bottoms, etc.), so double check that you have the item #, description, size and color written correctly before you place your order. Other items like dresses, shoes, boots, robes, etc. can only be returned if unworn, have original tags and are in original packaging. Please call us (800-SAM-1221) for a Return Authorization Number. Packages returned without a visible Return Authorization Number (R.A.#) risk being refused and sent back to you. |
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CONTACT US... Telephone (800) 850-3268 or (253) 927-7766 FAX +01-253-517-8834 E-mail sales@sam-fw.com |
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WE DO NOT TAKE CREDIT CARD FRAUD
LIGHTLY.
WE WILL AGGRESSIVELY PURSUE ANY ILLEGAL CREDIT CARD
ACTIVITY TO THE FULL EXTENT OF THE LAW, INCLUDING BUT NOT LIMITED TO REPORTING
TO AND SEEKING THE HELP OF BANKS, LOCAL LAW ENFORCEMENT AND FEDERAL AND
INTERNATIONAL AGENCIES! WE COULD ALSO BE PUBLISHING THE NAME, ADDRESS, EMAIL AND
PHONE NUMBER THAT WAS ON THE FRAUDULENT ORDER AND WHERE THE STOLEN ITEMS WERE TO
BE SHIPPED. THIS COULD BE FOUND AT OUR WEB SITE TO HELP PEOPLE WHOSE CARDS HAVE
BEEN STOLEN AND USED ILLEGALLY, TO WARN OTHER E-COMMERCE WEB SITES AND TO ALERT
LOCAL, STATE, FEDERAL AND INTERNATIONAL LAW ENFORCEMENT AGENCIES WHO WILL BE
PERIODICALLY VISITING OUR ANTI-FRAUD WEB PAGE...NOT TO MENTION CALLING THE
FRAUDULENT ACTIVITIES TO THE ATTENTION OF THE OVER 40,000 VISITORS WE HAVE AT
FANTASIAWEAR EVERY DAY.
We refuse to have a tiny minority of racketeers
and thieves
ruin the Internet and E-Commerce for the rest of us!
DO NOT USE A STOLEN OR
UNAUTHORIZED CREDIT CARD
TO PURCHASE FANTASIAWEAR !
Order using our
Secure Online Shopping Cart or
Phone Toll Free 800-850-3268 or Call 253-927-7766
You can email your order to order@FantasiaWear.com
or FAX your order to 253-517-8834
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