Shipping

FantasiaWear shipping information about shipping your order

FREE Priority Mail Shipping
on USA orders with product total over $75...Code: FREESHIP75

INTERNATIONAL ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS For customers outside of the U.S., we will only ship to second parties if requested, if we can verify the ID of the cardholder with his bank...please supple name of bank and telephone number. We are not responsible for lost, stolen, damaged or redirected INTERNATIONAL orders and merchandise not received by INTERNATIONAL customers.

CUSTOMER IS RESPONSIBLE FOR PAYING AND TAXES, TARIFFS, ETC. IMPOSED BY THEIR COUNTRY...Because FantasiaWear, Inc. ships to so many countries around the world, it is impossible for us to constantly keep up with the import and customs regulations and charges for each city, region and country. For this reason please be advised that it is the responsibility of each of our international customers to be aware of the customs taxes, tariffs, and import duties for their particular region. We can let you know the cost of the items you ordered and the shipping charges, but the customs taxes and import duties are your responsibility.

IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package. SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.

WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered. If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you. Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority

Order Processing Time Is Approx. 1 to 9 Business Days
PLUS Carrier's Shipping Time

As stated at the web site and on your e-mail receipt, we thank our customers for giving us 1 to 9 BUSINESS days to process their orders (PLUS the delivery time of the carrier that our customer chooses)...Possibly longer if we experience backorders.

Example: If you chose Next Day Air (UPS or Express Mail), that does not mean you will necessarily get your package the next day.  The estimated delivery time would be 1 to 9 WORKING days (not including weekends or holidays) to process your order PLUS the estimated 1 day for delivery time of the carrier you chose.  There could possibly be longer delays if an item is on backorder. 

If you need your item(s) for special event coming up or have a deadline, please contact us M-F 9am-4pm at 800-850-3268 or 253-927-7766 so we can possibly speed up delivery and processing to meet your special needs.

ORDERS INSIDE THE USA
OUR IN-HOUSE PROCESSING TIME is usually between 1 and 9 working days (sometimes longer on some items that are back ordered).  If you have a special occasion coming up in the immediate future, call us to see if we can speed-up processing to get it out by your deadline.  We ship U.S. Priority Mail unless you specify otherwise (for example, Next Day Express Mail). 
RUSH SHIPPING...If you prefer, we can also ship your order one or two day air by Express Mail, UPS or FedEx...for Rush Charges and to speed-up in-house processing time, please call  (253) 927-7766 or e-mail sales@sam-fw.com .  Please remember to include our in-house processing time when estimating delivery date. 
ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS  We will only ship to second party adresses, if we can verify the ID of the cardholder with his bank...please supple name of bank and telephone number.   By entering a different shipping address, you agree that SAM, Inc. is not responsible for lost or stolen packages after the carrier (US Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.  If you are not going to be home, please make arrangements with a member of your household, a neighbor, appartment manager, etc. to secure your package.
YOUR CARD VERIFICATION VALUE NUMBER IS YOUR ADDITIONAL PROTECTION -- to ensure your credit card information is not being used fraudulently, please email this number to us... sales@sam-fw.com  IF YOU ARE SHIPPING TO AN ADDRESS OTHER THAN YOUR BILLING ADDRESS, WE NEED THIS NUMBER.
If you are using a Visa, Discover or MasterCard, please provide the 3-digit CVV (Customer Verification Value). This is the non-embossed number printed on the signature panel on the back of the card immediately following the Visa or MC card account number.
If your credit card is an American Express card please provide the 4-digit CID (Confidential Identifier Number). This is the 4 digit, non-embossed number printed above your account number on the face of your card.
IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package.  SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.

WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered.   If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you.   Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority Mail.

We accept all major credit cards.
leather clothing thigh high boots plus size lingerie large bust bikinis
Your monthly credit card billing statement will show this transaction charge under the name of
SAM AS INC

IF YOU WISH TO MAIL IN YOUR ORDER...

Please write down the following information on a sheet of paper:
        1.  Item Number
        2.  How many of that item you want to order
        3.  A BRIEF description of the item
        4.  What size you want
        5.  What color you want

Next, please total up your purchase amount by adding up the following:
        1.  The cost of the apparel (Quantity X Price per Item)
        2.  The shipping & handling cost
                -Please call Customer Service at 800-850-3268 for your shipping/handling costs (min. $5)
        3.  If you live in the State of Washington, add 8.9% sales tax

Include your Credit Card Information...
        1.  Credit Card Number
        2.  Expiration Date
        3.  Address where monthly credit card bill is mailed
        4.  Your name as it appears on card
        5.  CVV# (explained above)
        6.  Your daytime telephone number
        7.  Your email address

Or please make your money order payable to "SAM, Inc ." and
mail your order and payment to:
        Order Dept.
        SAM, Inc.
        PO Box 98704
        Seattle, WA  98198-0704
 
Sorry, no C.O.D. orders please.
TERMS OF SALE
        All items are inspected before being shipped.  If you are not happy with your order and desire a refund, simply return the item(s) within FIFTEEN (15) days of the date we shipped to you.   It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued.  There is a 20% Restocking Fee that applied to all returns.  There is no restocking fee for exchanges.   Shipping fees for returns and exchanges are the responsibility of the customer.  You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear.  Due to State and Federal Regulations, we cannot accept returns on intimate apparel (such as panties, thongs, teddies, thong  back bikini bottoms, etc.), so double check that you have the item #, description, size and color written correctly before you place your order.  Other items like dresses, shoes, boots, robes, etc. can only be returned if unworn, have original tags and are in original packaging.  Please call us (800-SAM-1221) for a Return Authorization Number.  Packages returned without a visible Return Authorization Number (R.A.#) risk being refused and sent back to you.
CONTACT US...
Telephone  (800) 850-3268  or  (253) 927-7766
FAX +01-253-517-8834
E-mail  sales@sam-fw.com

 

INTERNATIONAL ORDERS
(OUTSIDE OF THE USA)

If you have an important deadline and need to Track your order on its way to your destination, you should consider the more expensive United Parsel Service (UPS) instead of the more economical U.S. Postal Service. Our normal method of shipping International orders is via the U.S. Postal Service, but we also offer UPS shipping as well. Please visit our INTERNATIONAL SHIPPING information page for more details and approximate shipping rates. You are also wecome to email any questions to us sales@sam-fw.com
OUR IN-HOUSE PROCESSING TIME is usually between 1 and 9 working days (sometimes longer on some items that are back ordered).  If you have a special occasion coming up in the immediate future, call us to see if we can speed-up processing to get it out by your deadline.  We ship U.S. Priority Mail unless you specify otherwise (for example, Next Day Express Mail). 
RUSH SHIPPING...If you prefer, we can also ship your order one or two day air by Express Mail, UPS or FedEx...for Rush Charges and to speed-up in-house processing time, please call  (253) 927-7766 or e-mail sales@sam-fw.com .  Please remember to include our in-house processing time when estimating delivery date. 
We do not accept Credit Card orders outside of the United States if we are not able to verify your name, address and credit card number with your bank.  You will need to supply us with your bank's or credit card company's name and telephone number.    If this is not possible, your international order must be pre-paid with a Bank Cashier's Check, Money Order in U.S. Dollars or Western Union Wire...please contact us to let us know your payment is on the way.
YOUR CARD VERIFICATION VALUE NUMBER IS YOUR ADDITIONAL PROTECTION -- to ensure your credit card information is not being used fraudulently, please email this number to us... sales@sam-fw.com .  We must have this number if you are a customer outside of the USA.
If you are using a Visa, Discover or MasterCard, please provide the 3-digit CVV (Customer Verification Value). This is the non-embossed number printed on the signature panel on the back of the card immediately following the Visa or MC card account number.
If your credit card is an American Express card please provide the 4-digit CID (Confidential Identifier Number). This is the 4 digit, non-embossed number printed above your account number on the face of your card.
INTERNATIONAL ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS  For customers outside of the U.S., we will only ship to second parties if requested, if we can verify the ID of the cardholder with his bank...please supple name of bank and telephone number.   We are not responsible for lost, stolen, damaged or redirected INTERNATIONAL orders and merchandise not received by INTERNATIONAL customers.
CUSTOMER IS RESPONSIBLE FOR PAYING AND TAXES, TARIFFS, ETC. IMPOSED BY THEIR COUNTRY...Because FantasiaWear, Inc. ships to so many countries around the world, it is impossible for us to constantly keep up with the import and customs regulations and charges for each city, region and country.  For this reason please be advised that it is the responsibility of each of our international customers to be aware of the customs taxes, tariffs, and import duties for their particular region.  We can let you know the cost of the items you ordered and the shipping charges, but the customs taxes and import duties are your responsibility.
IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package.  SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.

WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered.   If we ship you something in error, return the item to us within TEN (10) days of the date we shipped to you.   Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority Mail.

We accept all major credit cards.
leather clothing thigh high boots plus size lingerie large bust bikinis
Your monthly credit card billing statement will show this transaction charge under the name of
SAM AS INC

IF YOU WISH TO MAIL IN YOUR ORDER...

Please write down the following information on a sheet of paper:
        1.  Item Number
        2.  How many of that item you want to order
        3.  A BRIEF description of the item
        4.  What size you want
        5.  What color you want

Next, please total up your purchase amount by adding up the following:
        1.  The cost of the apparel (Quantity X Price per Item)
        2.  The shipping & handling cost
                -Please call Customer Service at 800-850-3268 for your shipping/handling costs (min. $5)

Include your Credit Card Information...
        1.  Credit Card Number
        2.  Expiration Date
        3.  Address where monthly credit card bill is mailed
        4.  Your name as it appears on card
        5.  CVV# (explained above)
        6.  Your daytime telephone number
        7.  Your email address

Or  please make your money order in US$ payable to "SAM, Inc." and
mail your order and payment to:
        -Order Dept.-
        SAM, Inc.
        PO Box 98704
        Seattle, WA  98198-0704
USA


Sorry, no C.O.D. orders please.

 
TERMS OF SALE
        All items are inspected before being shipped.  If you are not happy with your order and desire a refund, simply return the item(s) within FIFTEEN (15) days of the date we shipped to you.   It may take up to 3 weeks from the day we receive the returned item(s) for a refund check to be issued.  There is a 20% Restocking Fee that applied to all returns.  There is no restocking fee for exchanges.   Shipping fees for returns and exchanges are the responsibility of the customer.  You will also be charged for the shipping charges back to you, unless item(s) are being returned because of an error made by FantasiaWear.  Due to State and Federal Regulations, we cannot accept returns on intimate apparel (such as panties, thongs, teddies, thong  back bikini bottoms, etc.), so double check that you have the item #, description, size and color written correctly before you place your order.  Other items like dresses, shoes, boots, robes, etc. can only be returned if unworn, have original tags and are in original packaging.  Please call us (800-SAM-1221) for a Return Authorization Number.  Packages returned without a visible Return Authorization Number (R.A.#) risk being refused and sent back to you.
CONTACT US...
Telephone  (800) 850-3268  or  (253) 927-7766
FAX +01-253-517-8834
E-mail  sales@sam-fw.com

 

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